In an emergency, call 000
Lifelink Support Services is not an emergency medical monitoring service, crisis line or ambulance dispatch. Our staff are not on standby 24/7 for emergencies.
Call 000 nowWhat Lifelink does
We provide scheduled remote support — wellness check-ins, medication and appointment reminders, daily living support, and connection with family — through phone, SMS, WhatsApp and video.
What Lifelink does not do
- Continuous medical monitoring or vital-signs alerting
- Emergency response, ambulance dispatch or in-person rescue
- Clinical diagnosis, prescribing or dispensing medication
- Replacement for your GP, specialist or mental-health practitioner
When to seek urgent help
- Life-threatening emergency: call 000
- Mental health crisis: Lifeline 13 11 14
- Health advice (non-emergency): healthdirect 1800 022 222
- Poisons information: 13 11 26
Limits of wellness tracking
Wellness data you record (blood pressure, blood glucose, weight, fluid intake) is for your own and your team's reference. Readings are not reviewed in real time and do not trigger automatic clinical alerts.